23 Islington Avenue Christchurch 8042

0800 338 338

HARMfree Transport and Logistics Privacy Policy & Disclaimer

Your privacy is important to us. We want to ensure that we are as transparent as possible in informing you on how we capture data, store it, and most importantly, use it.

HARMfree Transport and Logistics is committed to protecting and securing the privacy and confidentiality of your information. If at any point you want to know more about our policy, or are worried about your own details, or have ideas on how we can improve our practices, contact us via

HARMfree Transport and Logistics is not bound by the Privacy Act 2020 (MOJ) but HARMfree Transport and Logistics values privacy in relation to collecting, holding, using, disclosing, securing and allowing access to your information.

What information do we collect and why?
We may collect and hold various kind of information including:
– Name
– Address
– Email
– Telephone number

We may collect your information for the following purposes:
– To build our network and database
– To provide de-identified, statistical information to our project partners, funding bodies or other stakeholders as part of our quality improvement, evaluation, and accountability requirements.

How we collect your information
We collect the information you provide us through our website, the HARMfree Workplace Assessment, over the phone, by email, surveys, polls, or by other legal means. For example, when you send an email to us or give us information over the phone, we may retain this in order to respond to your inquiry. We hold such information in our electronic records.

How we disclose your information
Your information will not be used or disclosed to any third party for the purpose of direct marketing. However, we may use it to send you information about our campaigns and activities such as our public events, seminars, and our other publications.

Cookies and Google analytics

A cookie is a small data file stored on your device’s browser. Its purpose is to help a website keep track of your visits and activity. We use third-party cookies which are sent from our website to your web browser when you visit our site. This is to enhance your browsing experience so that our website remembers things like your customised settings (such as your location) and your sign-in details. We may also use Google analytics for the same or similar purposes.

Opting Out

If you wish to opt out of communications you are currently receiving, use any    of the clear links that we provide in all our email communication or simply email us at

How we protect your information

We understand the importance of protecting your information from misuse, interference, loss, unauthorised access, modification or use and will take all reasonable steps to ensure that your information is secure.

We take appropriate security measures such as internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorised access to systems where we store information.

We will destroy or de-identify your information when we no longer need it for the purpose for which it was collected, unless the law requires otherwise. If you send us your information when we do not ask for it we will determine whether or not the information is related to one or more of our activities. If the information is not relevant to what we do, we may destroy or de-identify the information if it is lawful and reasonable to do so.

How to access and correct your information

We will take all reasonable steps to ensure any information we collect, use or disclose is up to date and accurate.

If you believe information we hold about you is not up to date or accurate, you may contact us (see below) and ask us to correct it. You will not be charged for such a request.

You may also ask us to provide you with details of the information we hold about you, and copies of that information. We will respond to your request and attempt to provide you with the data within a reasonable period of receipt of your request.

Even if you do not submit a request, if we are satisfied that, having regard to the reasons for which we hold your information, that information is inaccurate, incomplete, out-of-date, irrelevant or misleading, we will take reasonable steps to correct that information.

If we provide you with copies of the information you have requested, we may charge you a reasonable fee to cover the administrative costs of providing you with that information. Please direct all request for access and correction to us at the contact details below. If we refuse to provide you access or correct your information, we will provide you with written reasons for our refusal.


Enquiries or concerns about privacy matters, including complaints about how we handle your information should be made in writing as detailed below under the heading “Contacting Us”.

If you would prefer to deal with us anonymously, you are not required to provide your information to us unless we are required by law to deal with individuals who have identified themselves or it is impractical for us to deal with individuals who have not identified themselves.

Changes to this policy

Our policy will be updated when there are changes to legislation or our policy scope and purpose. If we make changes we will publish an updated statement on our website and social media channels.


The information on this website is intended as a guide. While reasonable measures have been undertaken to ensure that the information is current and accurate, we cannot accept any liability for inaccuracy, omission, or deficiency in relation to the information or actions taken.

It is not legal advice, and the information provided does not replace or alter the laws of New Zealand. We encourage you to obtain your own legal and professional advice and do your due diligence.

All links and references to other websites, organisations or people not associated with the HARMfree Transport and Logistics are provided for the user’s convenience only, and should not be taken as endorsement of those websites, or of the information contained in those websites, nor of organisations or people referred to.

Contacting Us

Please contact us if:

– you have any queries in relation to our privacy policy;
– you would like to know what information we hold about you and how you can gain access to it, or you would like to correct or update it; or
– you wish to make a complaint.

You can email us at

Or, if you want to send us a letter, you can post it to:

HARMfree Transport and Logistics
PO Box 16905, Hornby
Christchurch 8441